We help customise
merchandise for your

You can send us almost anything and our terrific group of graphic designers can convert it so we are able to send it to print. However, there are a few file formats that will speed up the process. We are looking for vectored artwork, so if you have your art in any of the following formats, we’d really appreciate it: .ai, .eps, .pdf. If you don’t have your art in those formats, these formats will work just as well: .psd, .jpg, .jpeg, .png, .tiff, .gif, .doc, .docx.

No problem. Our talented team of graphic designers is here to help and will work with you to create a logo and, as always, all of our art services are FREE!

That is hard to say. Most products on the site have a “Standard Production Time.” The Standard Production Time is how long it will take to produce the items with your imprint. However, we also carry hundreds of items that can ship the following business day, because we know that sometimes you just need it ASAP. This does not include shipping time, but we can expedite shipping as needed to meet your needs.

One of our account managers will send you an invoice that can be paid online with a credit card once you’ve approved an art proof. If you need to pay by check or money transfer, your account manager will provide you details on how and where to send it. If you’d like to apply for Net 30 terms with Blue Soda Promo, please reach out to [email protected] or let your account manager know.

Yes! We accept returns and exchanges for defective and non-defective products. To qualify for a return or exchange, products must be unopened in original packaging or have never been used. Returns are accepted within 30 days - but please contact us to discuss options. For additional information, please connect with your sales representative or reach out to [email protected].